Faq

Common Answers To Some Common Questions

Put simply, raw honey, natural honey, pure honey, and real honey are essentially the same things – 100% honey, nothing added, nothing taken away. This means ALL the honey in the jar was made by bees, NOT in a factory.

We have an entire article that discusses the difference between raw and fake honey and this will answer your question.

The best before or expiry date on a honey package is a legal requirement of Australian consumer law. Having said this, if honey is stored in an airtight foodgrade container, it can last indefinitely. That is why the honey found in ancient pyramids is still edible, even after thousands of years!

Australian Beekeepers’ Honey is a Queensland-based family-owned and operated business, connecting people with the honey they love. Simply Honey is the consumer branch of AB’s Honey. Together, we deliver Honeymood!

Australian Beekeepers’ Honey are beekeepers and suppliers of quality honey. You might not know it, but you have probably already enjoyed Australian Beekeepers’ Honey at a buffet, a restaurant, or in some delicious food you have bought from a bakery or deli.

You can read all about Australian Beekeepers’ Honey here.

If you have bought real honey from us then the best place to store your honey is in your pantry. Keeping real honey in the fridge can accelerate the process of crystallisation, which you may or may not want.

Australian Beekeepers’ Honey does not undergo any pasteurisation treatment, unlike many of the honey products available at the supermarket. Pasteurisation of honey occurs when honey is heated to a really high temperature. Pasteurised honey doesn’t crystalise in cooler climates or in the fridge but unfortunately pasteurisation also destroys the antioxidants in honey and reduces the honey enzymes.

After a period of time real honey will crystallise. Crystallisation is honey’s natural way of preserving itself. You can turn your honey into liquid again (if that’s how you prefer it) by standing it in a pot of heated water, or out in the sun, and the crystals will melt. Never heat your honey in the microwave.

You can find out all about Manuka Honey, its different strengths, and its uses here on the Manuka Honey page.

Australian Beekeepers’ Honey is a member of the Australian Manuka Honey Association.

All domestic orders over $50 (except those containing beeswax) are shipped free of charge! We endeavour to send out all orders on the same – or next available – business day. Your tracking number will be emailed through for your convenience.

You can elect to upgrade to Express Post at the checkout at an additional cost. Please note that Australia Post no longer guarantees next day delivery. Refer to the Australia Post website for current information on how Covid-19 is affecting Australia Post delivery times.

Simply Honey is not permitted to ship any of its products to Western Australia due to Western Australian legislation, and we do not currently offer international shipping online. If you would like international shipping, please email [email protected] to discuss restrictions and requirements.

We endeavour to dispatch orders within two working days of receipt of payment. Our preferred delivery service provider is Fastway Couriers. Depending upon where you are located you can expect Fastway to deliver your goods within 2 to 3 days. If you provide a PO Box number (or Fastway does not service your area) Australia Post will deliver your honey and their delivery times apply. If you are in a hurry to receive you honey or honey product we also offer an express delivery service, but please refer to the postage question above for further Express Post information.

If you are local to Brisbane you can buy direct from our honey boutique at 4 Christine Place, Capalaba. Our retail shop is open from 7:30am to 2:30pm Monday to Friday. Come and say hi to real beekeepers and pick your fresh locally produced honey, gourmet blends, beeswax, honeycomb, and pollen granules

You can also find us at the Brisbane City Market (Brisbane Square in George Street) every Wednesday except for public holidays and during January. You will also find AB’s Honey on the first Sunday of every month at the (formerly Jan Powers) Farmers Markets, Blackwood Street, Mitchelton, but be there between 6am and noon.

Cash and Eftpos are accepted, but please note that our Eftpos machine is off-site at the market every Wednesday, so the shop is cash-only on these days.

Bulk quantities of AB’s honey are available for wholesale, foodservice, manufacturing or export. More information can be found on the website www.abhoney.com.au

It is recommended that you avoid giving honey to infants under 12 months of age because of the risk of contracting infant botulism. It happens when a child ingests Clostridium botulinum bacteria or spores, which are found in dirt and dust and can contaminate honey. However, older children and adults are not affected by them because their gut has developed sufficiently. It is best to seek a physician’s advice if you have any concerns.

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