Common Answers To Some Common Questions

What is raw honey?

We have an entire article that discusses the difference between raw and fake honey and this will answer your question.

My honey has crystallised, what should I do?

After a period of time real honey will crystallise.  Crystallisation is honey’s natural way of preserving itself.  You can turn your honey into liquid again – although some people prefer real honey that is partly or even fully crystallised.  However, if you prefer your honey smooth, all you need to do is give your honey jar a bath in a pot of heated water and the crystals will melt.

How should I store my honey?

If you have bought real honey from us then the best place to store your honey is in your pantry. Keeping real honey in the fridge can accelerate the process of crystallisation which you may or may not want.

If you have bought honey from the supermarket which has been pasteurised then you can store your honey in the fridge or pantry.  Pasteurisation occurs when honey is heated to a really high temperature.  However, in most instances pasteurisation of honey unfortunately also destroys the antioxidants in honey and reduces the honey enzymes as well.

What can you tell me about AB’s Honey?

Simply Honey as you know sells only AB’s Honey and for good reason – actually for many reasons. You can read all about AB’s Honey here.

What is special about Manuka Honey?

The answer to this question is provided on the Manuka Honey product page.

How much is postage?

Postage costs are calculated on weight.  The minimum postage cost is $10 when delivered by Australia Post or Fastway Couriers.  You also have the option to choose an express delivery, which naturally is more expensive.

When will I receive my delivery of honey?

We endeavour to dispatch orders within two working days of receipt of payment.  Our preferred delivery service provider is Fastway Couriers.  Depending upon where you are located you can expect Fastway to deliver your goods within 2 to 3 days.  If you provide a PO Box number (or Fastway does not service your area) Australia Post will deliver your honey and their delivery times apply.  If you are in a hurry to receive you honey or honey product we also offer an express delivery service.

Where else can I buy AB’s Honey?

Retail qualities of AB’s Honey can only be bought from our on-line honey shop or from Jan Powers Farmer Markets. AB’s Honey has a stall at the Brisbane City Market (Brisbane Square in George Street) every Wednesday, excluding public holidays and the month of January).  You will also find AB’s Honey on the first Sunday of every month at the Mitchelton Market (Blackwood Street), but be there between 6am and noon.

Bulk quantities of AB’s Honey for the foodservice, manufacturing or importing industries are available by contacting AB’s Honey direct, either by email or phone +62 7 3823 4562.